How to Guides
Welcome to once again in My Shop Asia website! We are excited to offer you our handmade Cashmere and Pashmina products, it stands for environmentally natural products.
For Retail Buyers
- The interested customer can easily go to our website and browse and choose product and make purchase and payment online simply by following step by step instructions provided during online purchasing process.
- Wholesaler are requested to sign up our wholesale account before making any order which can be helpful for both firm to facilitate each other.
- Once the order is made by wholesaler, the shipping cost and delivery date is determine by us. The information regarding the approximately date of delivery will depend upon the number of items made to order. Then, further information about how to make payment will be provided accordingly.
- Once you agree on the terms of deliver date, shipping cost etc, then you can pay full amount as indicated in pro-forma invoice
- Goods weighted below 100kg are shipped via door to door service. If goods are above 100kg then they will be delivered via air cargo which would be economical.
Are you a manufacturer ?
My Shop Asia P. LTD is family based business in Kathmandu, Nepal. It has own manufacturing unit for Hand Knitted and Hand Weaved Cashmere and Pashmina products.
Where are you located?
We are located in Kathmandu, Nepal where we have own manufacturing unit for Cashmere Knitted and Weaved products, we have also set up small crafts centre inside our factory premises, Please click here to find our factory and showroom location.
How to make an order and pay from your website?
Order can be made online using company website easily. Browse the product and click the item to select. More than one item can be selected and added on the cart during your purchase. Once you complete adding the items on the cart, click “checkout” button then you will be asked to fill your shipping detail. The shipping charge is depend upon the weight of good purchased ( all the rated are based on 4-5 days home deliver courier services like DHL, ARAMEX, FEDEX). Then you will be forward to our payment processing gateway www.2checkout.com. Please note that 2checkout.com is one of the most reliable worldwide merchants to process your credit card for safety so there is no risk in making transaction with us.
When will you deliver my order?
Especially in the field of handicrafts, deliveries of products highly depend upon the design, quantity, assortment etc. However, we have experienced of delivering retail order within 7-15 working days from the payment received date. Wholesale order can take one month or more as told depending order the size of order made.
How to make order for wholesale buyers?
We are providing the special user login details to see our wholesale information after we complete the simple verification process asking them to submit a wholesale user request afterwards we provide you wholesale login details then you can make an order using your wholesale login details, as soon as we receive your whole sale order, we will calculate the shipping cost and back to you for order process completation.
When will you deliver my order?
Specifically in the field of handicrafts. In short it all depends on the order details like the product, design, quantity, assortment, etc. Delivery will be estimated according to the size of the order however we have experienced of delivering retail order within 7 to 15 days from the payment received date. Wholesale order can take upto one month sometimes even more.
What are the different shipping processes?
Air courier services are the best for relatively smaller orders and samples as they deliver the orders in 4-6 working days at your doorstep via most reliable couriers like DHL, FedEx, UPS, SKYNET etc. If you have account with these air courier services then you provide us with your account number so that you can make the payment of courier charges in your own country.
Air cargo can be easy way of receiving your orders on time and cost saving. If your orders volume is 90 kilos above then air cargo is the best. You can receive your order starting from one week to 10 days. Air cargo will deliver the order in specified airport for customer and handling agent to collect them.
Do you make custom design product?
Please feel free to contact us for custom made product as well. Depending on the level of customization and new design, we may ask you for a drawing and photograph of the product. We have remarkable success and experience in customizing several of our products according to the taste of customer.